Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During periods of high order volume, processing times may be slightly delayed.

Shipping Rates & Delivery Times

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

United States: 5–12 business days
Canada: 7–15 business days
United Kingdom: 7–15 business days
Australia & New Zealand: 8–18 business days
International Orders: 10–25 business days

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to become available.

International Shipping

We proudly ship to many countries worldwide. International customers may be responsible for customs duties, taxes, or import fees imposed by their local government. These charges are not included in the purchase price or shipping cost.

Delayed or Lost Packages

We are not responsible for shipping delays caused by carriers, customs clearance, weather conditions, or other circumstances beyond our control.

If your package appears lost, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately before your order is processed.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging. We will review the issue and work toward a suitable resolution.